Delivery Information:

Thank you for choosing Excluzone for your exclusive imported electronics and computer gadgets needs. We are dedicated to providing you with a seamless shopping experience, including prompt and reliable delivery services. Here's what you need to know about our delivery process in Bangladesh:

Shipping Options:

We offer several shipping options to suit your preferences:

1. Standard Shipping: Delivery within 5-7 business days.
2. Expedited Shipping: Delivery within 2-3 business days.
3. Express Shipping: Next-day delivery for orders placed before 4PM.

Delivery Charges:

• Standard Shipping: Free for orders over 5,000Tk. For orders below this threshold, a flat rate of 120Tk applies.
• Expedited Shipping: Flat rate of 250Tk for all orders.
• Express Shipping: Flat rate of 300Tk for all orders.

Shipping Destinations:

We currently deliver to addresses within Bangladesh. We regret to inform you that we do not offer international shipping at this time.

Order Processing Time:

Orders are typically processed within 24-48 hours of placement, excluding weekends and holidays.

Tracking Your Order:

Once your order is processed and shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track the status of your delivery.

Delivery Partners:

We collaborate with trusted delivery partners operating within Bangladesh to ensure your order reaches you safely and on time.

Delivery Notifications:

You will receive email or SMS notifications regarding the status of your delivery, including confirmation of dispatch, estimated delivery date, and any updates regarding delays or issues.

Signature Requirement:

For security purposes, some high-value orders may require a signature upon delivery. Please ensure someone is available at the shipping address to accept the package.

Delivery Support:

If you have any questions or concerns regarding your delivery, our customer support team is available to assist you. You can reach out to us via email at hello@excluzone.online or by phone at +880-1811-225544.

Delivery Restrictions:

• We are unable to deliver to P.O. boxes.
• Delivery to remote areas may take longer than the specified shipping times.
• We do not deliver on weekends or public holidays.

Please review this information carefully before placing your order. If you have any specific delivery requirements or requests, feel free to contact us, and we will do our best to accommodate them.

Thank you for shopping with us. We look forward to serving you!

Excluzone Team